Terms of Service

You must be at least 16 years old to use BubbleLink. By using the Service, you represent that you meet this requirement and that any information you provide is accurate.

• You're responsible for maintaining the confidentiality of your login credentials and for all activity under your account.
• You must notify us promptly of any unauthorized use of your account.
• We may suspend or terminate accounts that violate these Terms or that we reasonably believe pose a security or legal risk.

BubbleLink is a relationship-management (CRM) tool that lets you store contacts, log interactions, record and summarize meetings, manage calendar events and tasks, and optionally connect third-party services like Gmail, Google Contacts, LinkedIn, Facebook Pages, and Instagram. Features may change, be added, or be discontinued at our discretion, with reasonable notice where practical.

• You retain ownership of the contacts, notes, recordings, documents, and other content you upload or create in BubbleLink ("Your Content").
• You grant BubbleLink a limited license to store, process, and display Your Content solely to operate and improve the Service for you (e.g., generating meeting summaries, syncing to integrations you enable).
• You're responsible for having the right to store and use any content you upload, including personal information about third parties (like your contacts). You agree to handle that information lawfully and respectfully.
• If you record meetings through BubbleLink, you're responsible for complying with applicable recording-consent laws in your jurisdiction and obtaining any necessary consent from participants.

BubbleLink uses AI to transcribe and summarize meetings, draft messages, power your personal assistant, research companies, and estimate connection strength. AI output can be inaccurate or incomplete; connection strength scores and suggestions are automated estimates, not facts. You are responsible for reviewing AI-generated content before relying on it or sending it. Your assistant is personalized using your own BubbleLink data, only for you. We do not use your content to train AI models.

Emails, texts, and posts you send or schedule through BubbleLink (including AI-drafted ones) are sent from your own connected accounts and on your behalf. You are responsible for their content and for complying with applicable laws, including anti-spam and messaging laws.

• Use of BubbleLink requires a paid subscription. Pricing and plan details are shown in the app at the time of purchase.
• Payments are processed by Stripe. BubbleLink does not store your card or bank details.
• Subscriptions renew automatically at the end of each billing period unless canceled before renewal.
• You can cancel anytime from your account settings; cancellation takes effect at the end of the current billing period. Except where required by law, payments are non-refundable.
• We may change subscription pricing. We'll give you at least 30 days' notice before a new price applies to your next renewal, so you can cancel before it takes effect.

BubbleLink can connect to services like Gmail, Google Contacts, LinkedIn, Facebook Pages, and Instagram, but only after you authorize the connection, and only to perform actions you initiate (e.g., sending an email, publishing a post). Your use of those third-party services is also governed by their own terms and privacy policies, which we encourage you to review.

You agree not to:

• Use the Service for any unlawful purpose or to harass, spam, or deceive others
• Upload malicious code or attempt to interfere with the Service's operation or security
• Reverse-engineer, scrape, or resell the Service without our written permission
• Use the Service to store or process another person's sensitive personal data without a lawful basis and appropriate consent

BubbleLink and its branding, design, and underlying software are owned by BubbleLink and protected by intellectual property laws. These Terms don't grant you any rights to our trademarks, logos, or source code beyond what's needed to use the Service as intended.

BubbleLink is operated by Roman Fairchild. BubbleLink respects the intellectual property rights of others. Users may not upload, post, store, share, transmit, or otherwise make available content through BubbleLink that infringes another person's copyright or other intellectual property rights.

If BubbleLink receives a valid copyright infringement notice that complies with applicable law, BubbleLink may remove or disable access to the allegedly infringing material and may take other appropriate action. When content is removed for this reason, BubbleLink will notify the user who posted it, and that user may submit a counter-notification as described on BubbleLink's DMCA / Copyright page.

BubbleLink will, in appropriate circumstances, disable or terminate the accounts of users who are repeat infringers.

Copyright infringement notices should be directed to BubbleLink's designated DMCA agent using the contact information provided on BubbleLink's DMCA / Copyright page.

Nothing in this section should be interpreted as a guarantee that BubbleLink is "DMCA protected," immune from copyright claims, or offering complete copyright protection.

BubbleLink may, where appropriate and consistent with applicable law, restrict, suspend, or terminate accounts of users who repeatedly infringe the intellectual property rights of others. A valid copyright complaint does not automatically result in account termination; each situation is evaluated based on the circumstances and as permitted by applicable law.

You may stop using the Service and delete your account at any time. We may suspend or terminate your access if you violate these Terms, engage in fraudulent or abusive activity, or if required by law. Upon termination, your data will be deleted in accordance with our Privacy Policy.

The Service is provided "as is" and "as available," without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We don't guarantee that meeting transcripts, summaries, or AI-generated content will be accurate or complete, and you should verify important information independently.

To the maximum extent permitted by law, BubbleLink and its team will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of data, revenue, or profits, arising from your use of the Service. Our total liability for any claim relating to the Service will not exceed the amount you paid us in the 12 months before the claim arose.

You agree to indemnify and hold harmless Roman Fairchild d/b/a BubbleLink from claims, damages, and expenses (including reasonable attorneys' fees) arising from your content, your use of the Service, your violation of these Terms, or your violation of any law or third-party right, including recording-consent and messaging laws.

We may update these Terms from time to time. We'll update the effective date above when changes are made, and we'll provide notice of material changes. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

• Governing law. These Terms are governed by the laws of the State of Colorado and the Federal Arbitration Act.
• Informal resolution first. Before filing a claim, either party must email a written description of the dispute and try in good faith to resolve it informally for 60 days.
• Binding arbitration. Any unresolved dispute will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. Arbitration may be conducted by video or phone, or in the county where you live.
• Small claims. Either party may instead bring an individual claim in small claims court if it qualifies.
• Class action waiver. Disputes will be resolved only on an individual basis, not as a class, collective, or representative action. If this waiver is found unenforceable for a claim, that claim will proceed in court, not arbitration.
• Mass arbitration. If 25 or more similar arbitration demands are filed by or with the help of the same law firm or group, they will be administered in batches as permitted by the AAA's mass arbitration procedures.
• Opt-out. You may opt out of arbitration by emailing bubblelink.crm@gmail.com within 30 days of first accepting these Terms, with your name, account email, and a statement that you opt out.
• Court venue. Any dispute not subject to arbitration will be resolved in the state or federal courts located in Jefferson County, Colorado.
• Changes to this section won't apply to disputes that arose before the change.

If your subscription is cancelled or not renewed, your account becomes read-only when the paid period ends. We retain your data for 30 days so you can renew or export it. After 30 days, your data is permanently deleted and cannot be recovered. Uploaded files such as recordings and photos are removed from your account and are no longer accessible through BubbleLink, but copies may remain in our hosting provider's storage systems or backups. We will email you before deletion. Providing AI-powered features and storing user data involves ongoing costs, so we do not retain data for inactive accounts indefinitely.

If any part of these Terms is found unenforceable, the rest will remain in effect. These Terms constitute the entire agreement between you and BubbleLink regarding the Service. Our failure to enforce any right doesn't waive it. We may assign these Terms in connection with a sale or transfer of the business.

To keep BubbleLink reliable and affordable for everyone, AI-powered features and automated messaging are subject to reasonable daily usage limits. These limits are set well above normal use, are higher on the Elite plan, and apply fairly to all users. We may adjust them over time.

Questions about these Terms? Contact us at bubblelink.crm@gmail.com